ENGINEERING THE
INFRASTRUCTURE
THAT RUNS IT ALL
10+ years designing, operating, and modernizing enterprise IT environments across hybrid on-premises and cloud platforms. I specialize in business-critical ERP systems, Azure resources, Windows and Linux server platforms, and secure multi-site infrastructure.
Overview
What I build and support
Senior Systems & Infrastructure Engineer specializing in hybrid cloud, ERP platforms, and enterprise IT operations.
What I do
- Design and operate hybrid on-premises and Azure infrastructure for distributed organizations
- Support business-critical ERP systems, virtualization stacks, and secure remote access
- Lead modernization initiatives including cloud adoption, endpoint security, and infrastructure automation
What matters in the work
- System reliability, security posture, and performance optimization
- Methodical problem-solving across networking, virtualization, identity, and application dependencies
- Infrastructure that quietly "just works"
Selected Work
Projects with real operational shape
Selected systems, internal tools, and operational software with real delivery context.
Project
Operations Admin Platform
A production-shaped internal platform prototype focused on workflow clarity, reporting surfaces, and durable content operations.
Project
Support Operations Analytics
A reporting surface for backlog health, quality signals, and team-level operational visibility built for everyday decision-making.
Resume
Hands-on infrastructure and operations experience
Career history, delivery context, and the kinds of environments these systems were built for.
Dec 2025 — Present
Lead Infrastructure Engineer
ASA Automotive Systems • Manchester, New Hampshire
Own design, implementation, administration, and operational support of enterprise IT infrastructure across hybrid on-premises and Azure environments in a distributed, remote-first organization.
- Act as a senior escalation point for complex infrastructure issues spanning Windows and Linux servers, virtualization platforms, remote desktop services, networking, security tooling, and automation systems
- Lead day-to-day operations for business-critical systems supporting ERP platforms and internal applications, with responsibility for uptime, performance, and security posture across multiple locations
- Partner with internal teams and vendors on modernization initiatives including cloud adoption, endpoint security improvements, and infrastructure automation, ensuring minimal disruption in a fully remote support model
Dec 2024 — Dec 2025
System Engineer
ASA Automotive Systems • Manchester, New Hampshire
Owned design, implementation, administration, and operational support of enterprise IT infrastructure across hybrid on-premises and Azure environments in a distributed, remote-first organization.
- Acted as a senior escalation point for complex infrastructure issues spanning Windows and Linux servers, virtualization platforms, remote desktop services, networking, security tooling, and automation systems
- Led day-to-day operations for business-critical systems supporting ERP platforms and internal applications, with responsibility for uptime, performance, and security posture across multiple locations
- Partnered with internal teams and vendors on modernization initiatives including cloud adoption, endpoint security improvements, and infrastructure automation
May 2024 — Nov 2024
Application Support Engineer
ASA Automotive Systems • Meridian, Idaho
Provided Tier 3 application and infrastructure support for ERP and line-of-business systems in a distributed environment, bridging application behavior with underlying server, database, and network dependencies.
- Diagnosed and resolved complex production issues by correlating logs, performance metrics, and infrastructure state across Windows, Linux, and SQL-based systems
- Collaborated remotely with development, infrastructure, and business teams to stabilize systems, improve support workflows, and reduce recurring incidents
Jan 2023 — Nov 2024
Owner
Boise's Best Shades • Meridian, Idaho
Founded, operated, and managed a residential window covering business specializing in the sales, measurement, installation, and servicing of blinds, shades, and window treatments for homeowners.
- Owned all aspects of the business including customer consultations, on-site measurements, product sourcing, installation, troubleshooting, scheduling, and post-install support
- Managed client relationships end-to-end, delivering custom solutions while maintaining quality standards, timelines, and customer satisfaction
Reputation
How the work lands with other people
Feedback from collaborators who have seen the work up close.
“Jeff brought order to a messy operational workflow and made the interface feel obvious without flattening the real complexity.”
Former Teammate • Engineering Manager • Operations Platform Team
“He has strong product taste for internal tools and backs it up with implementation detail that actually survives production.”
Product Partner • Head of Product • SaaS Platform
Writing
Recent notes on systems, delivery, and operator software
Writing on infrastructure, internal tools, delivery discipline, and systems work.
Feb 27, 2026
Building admin surfaces with teeth
What makes dense operator interfaces feel credible instead of decorative.
Feb 27, 2026
Building Credible Product Systems with Real Data Shapes
Why product systems become more credible when they preserve production-like contracts and real editorial structure.
Feb 21, 2026
Making AI features operationally legible
Cost, failure, and intervention points matter more than magical presentation.
Contact
Let’s talk about the work
Reach out for infrastructure, platform, and internal tooling conversations that need steady execution.
Reach out at [email protected].
Based in Meridian, Idaho and open to infrastructure, platform, and internal tooling conversations that need steady execution.